Compliants Proceedure
Medina Credit adopt best practice as identfied by the Office of Fair Trading and the Credit Services Association of which Medina Credit are associates and a copy of the codes can be viewed by clicking here
Every effort is made to recieve and settle disputes and complaints when they occur, however sometimes things do go wrong.
Complaints can be made by writing to:
2nd Floor, Unit 1 Mulgrave Chambers, 26 to 28 Mulgrave Road, Sutton, Surrey, SM2 6LE or by e-mailing the complaints team at enquiries@medinacredit.com putting 'Complaint' in the subject box.
We will endeavor to respond to your complaint within 7 working days of receipt.
T: 0208 770 9251 | F: 0207 770 2192 | Our registered office address is Regency House, 61a Walton Street, Walton on the Hill Surrey, KT20 7RZ.